Employee Satisfaction Survey

The survey is aimed at assessing the employee satisfaction on various services provided by the Administration and Finance Section (AFS). The feedback on quality of services in terms of relevance, professionalism, timeliness, turn around time (TAT), etc. shall be used to improve the efficiency and transparency of service delivery. Therefore, your candid feedback would be greatly appreciated to make it relevant and meaningful. No personal data are collected.

ADMINISTRATIVE SERVICES

(A) ADMINISTRATION

YesNo
Objective
Fair
Sanctity

(B) PROCUREMENT

YesNo
Goods
Stationery
ICT
Service Related (Consultancy)
5 (Excellent)4 (Very Good)3 (Satisfactory)2 (Mediocre)1 (Poor)
Goods
Stationery
ICT
Service Related (consultancy)
SatisfiedNeutralDissatisfied
Goods
Stationery
ICT
Service Related (Consultancy)
Quick/Very Easy/Totally (100%)Average/Easy/Partially (50%-75%)Slow/Difficult/Not at all
Speed (Time taken to deliver the product after an order has been placed)
Ease (How easy is it to follow the procurement procedure?)
Conformity (Did the product conform to your specifications?)

(C) MAINTENANCE

Functioning WellNeeds Improvement
Electrical Facilities
Water for Toilets

FINANCIAL SERVICES

HUMAN RESOURCE SECTION

HUMAN RESOURCE COMMITTEE

YesNo
Objective
Fair
Sanctity
YesNo
Transparent
Objective
Fair
Understood by All

ICT SERVICES

VEHICLE SERVICES

OVERALL